:root{--manager-text:#f5f7fb;--manager-text-soft:#f5f7fbcc;--manager-text-muted:#f5f7fb7a;--manager-border:#ffffff1f;--manager-border-strong:#ffffff2e;--manager-blue:#6f8cff;--manager-violet:#7d63ff;--manager-gold:#d4aa52;--manager-bg-top:#05070d;--manager-bg-mid:#090d18;--manager-bg-bottom:#0b1020;--manager-shadow-lg:0 24px 56px #00000047;--manager-shadow-md:0 14px 32px #0003}.manager-page{min-height:100svh;padding:calc(env(safe-area-inset-top,0px) + 18px)14px calc(env(safe-area-inset-bottom,0px) + 30px);color:var(--manager-text);background:radial-gradient(circle at top left,#d4aa5212,transparent 18%),radial-gradient(circle at 84% 12%,#6f8cff17,transparent 22%),radial-gradient(circle at 50% 62%,#7d63ff0f,transparent 28%),linear-gradient(180deg,var(--manager-bg-top)0%,var(--manager-bg-mid)42%,var(--manager-bg-bottom)100%)}.manager-page__hero,.manager-page__thread-card,.manager-page__form-card,.manager-page__actions{width:min(100%,1040px);margin-left:auto;margin-right:auto}.manager-page__hero{gap:16px;margin-bottom:14px;display:grid}.manager-page__hero-copy{flex-direction:column;gap:8px;display:flex}.manager-page__eyebrow{letter-spacing:.18em;text-transform:uppercase;color:var(--manager-gold);font-size:.72rem}.manager-page__title-row{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;display:flex}.manager-page__title{letter-spacing:-.07em;margin:0;font-size:clamp(2.5rem,9vw,4.6rem);line-height:.9}.manager-page__subtitle{max-width:760px;color:var(--manager-text-soft);margin:0;font-size:1rem;line-height:1.7}.manager-page__runtime-reason{color:var(--manager-text-muted);margin:0;font-size:.82rem;line-height:1.45}.manager-runtime{border:1px solid var(--manager-border);min-height:34px;color:var(--manager-text-soft);letter-spacing:.12em;text-transform:uppercase;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#ffffff0d;border-radius:999px;align-items:center;gap:8px;padding:0 12px;font-size:.78rem;font-weight:800;display:inline-flex}.manager-runtime__dot{opacity:.95;background:currentColor;border-radius:999px;width:8px;height:8px}.manager-runtime--rules{color:#d4aa52}.manager-runtime--fallback{color:#ff8f8f}.manager-runtime--ai{color:#8fffb5}.manager-page__tabs{border:1px solid var(--manager-border);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#ffffff0d;border-radius:999px;flex-wrap:wrap;gap:6px;width:fit-content;max-width:100%;padding:5px;display:inline-flex}.manager-page__tabs button{min-height:40px;color:var(--manager-text-soft);cursor:pointer;appearance:none;background:0 0;border:0;border-radius:999px;padding:0 18px;font-size:1rem;font-weight:800;transition:transform .18s,box-shadow .18s,background .18s}.manager-page__tabs button:active{transform:scale(.98)}.manager-page__tabs button.is-active{background:linear-gradient(135deg,var(--manager-blue),var(--manager-violet));color:#fff;border-color:#0000;box-shadow:0 10px 20px #5366d347}.manager-page__actions{flex-wrap:wrap;gap:8px;margin-bottom:14px;display:flex}.manager-page__actions button{border:1px solid var(--manager-border);min-height:34px;color:var(--manager-text-soft);cursor:pointer;appearance:none;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffff0d;border-radius:999px;padding:0 12px;font-size:.88rem;font-weight:600;transition:transform .18s,border-color .18s}.manager-page__actions button:active{transform:scale(.98)}.manager-page__thread-card,.manager-page__form-card{border:1px solid var(--manager-border);box-shadow:var(--manager-shadow-lg);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);background:linear-gradient(135deg,#ffffff12,#ffffff06),radial-gradient(circle at 0 0,#6f8cff0f,#0000 36%);border-radius:28px}.manager-page__thread-card{margin-bottom:14px;overflow:hidden}.manager-page__form-card{overflow:hidden}.manager-page__section-top{justify-content:space-between;align-items:center;gap:10px;padding:16px 18px 0;display:flex}.manager-page__section-label{letter-spacing:.14em;text-transform:uppercase;color:var(--manager-text-muted);font-size:.72rem}.manager-page__attach-link{border:1px solid var(--manager-border);min-height:36px;color:var(--manager-gold);cursor:pointer;appearance:none;background:#ffffff0a;border-radius:999px;justify-content:center;align-items:center;padding:0 12px;font-size:.86rem;font-weight:700;display:inline-flex}.manager-page__thread{-webkit-overflow-scrolling:touch;flex-direction:column;gap:14px;max-height:540px;padding:18px;display:flex;overflow-y:auto}.manager-page__thread::-webkit-scrollbar{width:6px}.manager-page__thread::-webkit-scrollbar-thumb{background:#ffffff1f;border-radius:999px}.manager-msg{flex-direction:column;gap:6px;display:flex}.manager-msg--assistant{align-items:flex-start}.manager-msg--user{align-items:flex-end}.manager-msg__meta{letter-spacing:.14em;text-transform:uppercase;color:var(--manager-text-muted);font-size:.64rem}.manager-msg__bubble{border:1px solid var(--manager-border);max-width:min(88%,760px);box-shadow:var(--manager-shadow-md);border-radius:22px;padding:14px 16px}.manager-msg--assistant .manager-msg__bubble{background:linear-gradient(135deg,#ffffff12,#ffffff06),radial-gradient(circle at 0 0,#6f8cff14,#0000 36%)}.manager-msg--user .manager-msg__bubble{background:linear-gradient(135deg,#6f8cff2e,#7d63ff1a),#ffffff0a}.manager-msg__bubble p{white-space:pre-wrap;word-break:break-word;margin:0;font-size:1rem;line-height:1.62}.manager-msg__attachments{flex-wrap:wrap;gap:8px;margin-top:10px;display:flex}.manager-msg__file{border:1px solid var(--manager-border);min-height:28px;color:var(--manager-text-soft);background:#ffffff14;border-radius:999px;align-items:center;padding:0 10px;font-size:.8rem;display:inline-flex}.manager-page__attachment-list{flex-wrap:wrap;gap:8px;padding:14px 18px 0;display:flex}.manager-chip{border:1px solid var(--manager-border);max-width:100%;min-height:32px;color:var(--manager-text-soft);background:#ffffff0f;border-radius:999px;align-items:center;gap:8px;padding:0 12px;display:inline-flex}.manager-chip span{text-overflow:ellipsis;white-space:nowrap;max-width:180px;overflow:hidden}.manager-chip button{color:var(--manager-text);cursor:pointer;background:0 0;border:0;font-size:1rem;line-height:1}.manager-page__form{padding:18px}.manager-page__form textarea{appearance:none;resize:vertical;border:1px solid var(--manager-border-strong);width:100%;min-height:170px;color:var(--manager-text);box-shadow:none;background:#ffffff0a;border-radius:22px;outline:none;padding:16px;font-family:inherit;font-size:16px;line-height:1.58}.manager-page__form textarea::placeholder{color:var(--manager-text-muted)}.manager-page__form-actions{flex-wrap:wrap;justify-content:space-between;gap:10px;margin-top:14px;display:flex}.manager-page__ghost,.manager-page__send{cursor:pointer;appearance:none;border-radius:999px;min-height:46px;padding:0 16px;font-size:.95rem;font-weight:800}.manager-page__ghost{border:1px solid var(--manager-border);color:var(--manager-text-soft);background:#ffffff0d}.manager-page__send{background:linear-gradient(135deg,var(--manager-blue),var(--manager-violet));color:#fff;border:0;box-shadow:0 12px 22px #5366d33d}.manager-page__send:disabled{opacity:.55;cursor:not-allowed;box-shadow:none}.manager-typing{align-items:center;gap:6px;min-height:20px;display:inline-flex}.manager-typing span{background:#f5f7fbb8;border-radius:999px;width:8px;height:8px;animation:1s ease-in-out infinite managerTyping}.manager-typing span:nth-child(2){animation-delay:.15s}.manager-typing span:nth-child(3){animation-delay:.3s}@keyframes managerTyping{0%,80%,to{opacity:.35;transform:translateY(0)}40%{opacity:1;transform:translateY(-2px)}}@media (min-width:980px){.manager-page{padding-left:18px;padding-right:18px}.manager-page__hero{gap:18px;margin-bottom:16px}.manager-msg__bubble{max-width:min(68%,760px)}.manager-page__thread{max-height:580px}}.manager-statusbar{flex-wrap:wrap;gap:10px;margin-top:4px;display:flex}.manager-statusbar__item{border:1px solid var(--manager-border);background:#ffffff0d;border-radius:16px;flex-direction:column;justify-content:center;gap:2px;min-height:42px;padding:10px 12px;display:flex}.manager-statusbar__label{letter-spacing:.12em;text-transform:uppercase;color:var(--manager-text-muted);font-size:.64rem}.manager-page__escalation-card{width:min(100%,1040px);box-shadow:var(--manager-shadow-md);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);background:linear-gradient(135deg,#ffffff0f,#ffffff06),radial-gradient(circle at 0 0,#5adca014,#0000 36%);border:1px solid #5adca038;border-radius:24px;margin:0 auto 14px}.manager-page__escalation-body{padding:16px 18px 18px}.manager-page__escalation-body p{color:var(--manager-text-soft);margin:0 0 14px;line-height:1.6}.manager-page__whatsapp{color:#fff;background:linear-gradient(135deg,#1faa59,#25d366);border-radius:999px;justify-content:center;align-items:center;min-height:46px;padding:0 16px;font-size:.95rem;font-weight:800;display:inline-flex;box-shadow:0 12px 22px #1faa593d}.manager-page__tabs-row{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;display:flex}.manager-page__reset{border:1px solid var(--manager-border);min-height:40px;color:var(--manager-text-soft);cursor:pointer;appearance:none;background:#ffffff0a;border-radius:999px;padding:0 14px;font-size:.88rem;font-weight:700}.manager-page__top-actions{flex-wrap:wrap;gap:8px;display:flex}.manager-page__reset--danger{color:#ffb0b0;border-color:#ff787838}.manager-page__reset{transition:opacity .18s,transform .18s}.manager-page__reset:active{transform:scale(.98)}